I have used iPage for a couple months now and I have to say they are not as good as they say they are. Yes, they do offer unlimited disk space, emails, mysql databases, bandwidth etc. But, there is one catch, they are constantly down.
Not too long ago my blog was down more than it was up but, I realized that the only database that was crashing was my WordPress database, the forum has never crashed and has been very fast. I have created a new database and exported all my files the new one and I am currently using the new one; hopefully this will solve my problem.
What really makes me mad about iPage is there terrible customer service. When I start a chat with someone I am usually greeted with someone asking how I am doing. Next, I tell them my problem and after about 5-10 minutes they say “I am sorry for any inconvenience this has caused you” IT TOOK YOU 10 MINUTES TO TYPE THAT? I then will repeat my problem asking if they can fix it. Next they will say, “can we have the exact URL of the error?” I give them the URL and explain that WordPress is trying to reinstall its self and its a result of my mysql database. Then they say, “It looks like your running a third party application” DUH YOU IDOITS, I just said that!
I feel like every person I talk to on iPage says the exact same thing as the other person, they never solve your problems they just forward it to someone else to deal with.
Overall iPage has nice features, the only reason my blog is so slow is because of my theme. The main reasons iPage is frustrating the hell out of me is because of their horrible support and the large amounts of downtime. I recommend you stay away from iPage unless you are going to have an HTML only website, if so iPage would be great for you because you never need to deal with databases.
Who hosts your website? What do you think of iPage? Comments Welcome!